Preliminary Information Form (Terms of Service)

This preliminary information form aims to inform you about the provisions (“Terms of Service”) of the agreement (“Agreement”) which shall be deemed agreed by and between the service provider and the client upon payment of the total fee of your instructions through this website (www.ip-river.com).

Details of the Service Provider:

Title: Mr. Dogukan Berk Aksoy, a registered trademark attorney (registry no. 2416) and a patent attorney (registry no. 1539) before the Turkish Patent and Trademark Office, and the sole proprietor of Aksoy IP, an intellectual property agency firm (hereinafter referred to as “Aksoy IP”)

Address: Kızılırmak Mahallesi, Dumlupınar Bulvarı, Next Level No:3C1-160, 06520 Çankaya/Ankara – Turkiye

Email: dogukan.aksoy@aksoy-ip.com

Telephone: + 90 (312) 969 09 63

Details of the Intermediary Service Provider:

Title: Mr. Dogukan Berk Aksoy, the sole proprietor of the website www.ip-river.com (hereinafter referred to as “IPriver”)

Address: Kızılırmak Mahallesi, Dumlupınar Bulvarı, Next Level No:3C1-160, 06520 Çankaya/Ankara – Turkiye

Email: support@ip-river.com

Telephone: + 90 (312) 969 09 63

Details of the Client (or You): shall refer to any person or legal entity who instructs Aksoy IP to file a renewal filing for trademarks, designs, patents, and utility models in Turkey and pay the total fee of the respective instructions through IPriver (“Instructions”).

The Service Provider, Intermediary Service Provider, and Client are collectively referred to as the “Parties”.

The Parties have agreed as follows:

1. Conclusion of the Agreement:

The payment of the total fee (“Total Fee”) of the Instructions shall mean the Client’s acceptance of these Terms of Service and accordingly, the conclusion of the Agreement. The Instructions shall be deemed submitted with the payment of the Total Fee.

2. Service:

The Service shall mean the service set out in the Instructions submitted by the Client through IPriver and to be filed by the Service Provider.

3. Total Fee:

The Total Fee shall mean the fee calculated in our search engine at IPriver and shall include the service fee, official fee, tax, and other expenses.

4. Obligations of the Service Provider:

4.1. IPriver uses a reputable online payment service provider which processes the Client’s payment in an easy and secure way. IPriver and the Service Provider are notified simultaneously with the Client’s payment of the Total Fee.

4.2. The Service Provider shall be responsible for filing the Client’s Instructions with the Turkish Patent and Trademark Office (“Office”) and shall provide the Client with the official filing document within one (1) business day (in Turkey) (and all filings made until 11:59 PM (Istanbul Time) on the respective business day are considered filed on that day) upon payment of the Total Fee through IPriver.

4.3. Where the Office provides a renewal certificate (i.e., trademark renewal certificate and design renewal certificate) in addition to the official filing document, the Service Provider shall send the respective certificate to the Client within two (2) business days upon the notification date thereof.

4.4. The invoice for the Total Fee shall be issued and shared within one (1) week upon receipt of the Total Fee.

4.5. If the Service Provider (or IPriver) realizes that the filing of the Instructions is not possible, the Service Provider (or IPriver) shall notify the Client accordingly within two (2) business days from the date the Service Provider (or IPriver) becomes aware of the situation, and refund the Total Amount to the Client within one (1) week (where the impossibility is not attributable to the Service Provider (or IPriver), after deducting the bank transaction fees from the Total Fee for such wire transfer).

4.6. The Service Provider shall not appoint others to file the Instructions.

4.7. The Office issues its official documents only in pdf format and Turkish. The Service Provider shall be responsible for sending the same documents (in pdf format and Turkish) to the Client’s email address.

5. Obligations of the Client:

5.1. The Client shall be responsible for providing accurate information concerning their Instructions along with contact and invoice details.

5.2. The Client shall be responsible for the payment of the Total Fee in full using their debit or credit card through the online payment system provided on IPriver.

5.3. The Client shall observe the deadlines of their Instructions as set out in clause 4.2 (The Service Provider shall have one (1) business day).

6. Withdrawal Right of the Client:

6.1. The Client may exercise their right to withdraw at any time until the Instructions are duly filed by the Service Provider with the Office by contacting the Service Provider or IPriver in writing using the contact details provided above.

6.2. In the event of withdrawal of the Client, the Service Provider shall refund the Total Fee to the Client’s bank account within one (1) week.

7. Complaint:

7.1. The Client may submit their complaints concerning the Service or any other issues to the Service Provider and/or IPriver directly in writing using the contact details provided above.

7.2. Upon receipt of the complaint, the Service Provider and/or IPriver shall make all reasonable efforts to resolve the complaint of the Client within two (2) weeks.

8. Applicable Law and Jurisdiction:

8.1. The Agreement shall be governed by, construed, and interpreted under the laws of the Republic of Turkey without reference to its conflict of laws rules. However, if the Client is considered a “consumer” (where the Client does not act for professional or commercial purposes), the minimum protection provided by the statutory provisions of the law of their own habitual residence shall be reserved.

8.2. The courts in Ankara, Turkey shall have exclusive jurisdiction in any dispute between the Parties. However, as an exception to the exclusive jurisdiction of the Ankara courts, if the Client is considered a “consumer” (where the Client does not act for professional or commercial purposes), the Client can also apply to the Consumer Arbitration Committee or the Consumer Courts, where the Client resides, for the resolution of the disputes between the Parties.